The short answer is ‘Yes’
It is important to have a good working relationship with your solicitor and feel confident in their abilities to handle your brain or head injury claims effectively. Coulthursts are the only UK law firm who specialise exclusively in brain and head injuries. Our clients also have other complex physical and psychological needs, in addition to their head injuries, which we are experienced in dealing with. Each of our lawyers have very low individual low caseloads to give you the personalised service that you need and deserve.
We have taken over claims for clients who started their claims with both non-specialist and well-known, prestigious firms. The firm may be well-known, but do they have the expertise to handle your claim? There are a number of reasons why you may feel dissatisfied with the service provided by your current solicitor. Such instances may include: –
- Loss of trust
- Lack of communication
- Feeling that the solicitor does not seem to understand or has a lack of experience in brain and head injuries.
- Feeling the person dealing with your case is not senior enough for the complexity of the case.
- Feeling that they are providing poor advice.
- Not feeling like you are a priority.
- Feeling that your case is lost amongst the vast number of cases, your current solicitor has.
- Promises made about rehabilitation, but not delivered.
- Never seeing your solicitor in person.
- Feeling that they don’t listen to or understand your concerns and the effect of your injury.
- Feeling that there is no plan of action.
- Feeling that you are not supported or understood.
If you find that your solicitor is not meeting your expectations, you have complete freedom to instruct another solicitor.
Procedure
Here are the 2 simple steps to follow. For you, there is only 1 step, as we do all the work for you:
Contact us
We are happy to discuss your case confidentially, with no obligation to proceed with us, and at no cost to you. We are happy to speak on the phone, via webchat or in person, to discuss your case.
Transferring your claim to us
If you wish to transfer your case to Coulthursts, we do everything on your behalf. There is nothing further for you to do.
This will not cost you anything extra.
Here is what we shall do:
We will arrange for your claim to be transferred to us; we will handle all the communication with your current solicitor. You do not have to speak to your current solicitor, unless you would like to. We will act for you on a no win no fee basis, like you have with your current solicitor.
If you would like a confidential discussion about transferring your claim to Coulthursts, please contact us however you would prefer by phone or online via email, using the contact form below or Live Chat.