Karen Hayes
Karen is a Senior Brain Injury Solicitor at Coulthursts. With over 25 years of experience in personal injury law, she specialises in complex and catastrophic injury claims, including traumatic brain injuries (TBIs), Spinal cord injuries, amputations, and serious orthopaedic injuries.
Karen is highly regarded for her leadership, training and supervising legal teams together with developing streamlined legal processes that enhance service delivery. Her approach combines expert legal knowledge with a genuine commitment to improving outcomes for clients affected by life changing injuries.
Karen is particularly dedicated to helping individuals recover from traumatic brain injuries, guiding clients and their loved ones through the legal process with compassion and clarity. Karen plays a pivotal role in Coulthursts innovative approach to early access to rehabilitation and funding, ensuring that clients receive crucial support even before a settlement is reached.
One of Karen’s standout achievements includes securing a multi-million-pound settlement for a client who suffered a workplace accident. Initially offered only a minimal sum by insurers, Karen fought tirelessly to secure compensation that reflected the long-term cognitive and physical impact of the injury.
Karen is also a key contributor to Coulthursts’ legal publications and has authored several client guides. Karens work includes a step-by-step legal guide for traumatic brain injury claims, designed to reduce the stress of seeking legal help and empower families to understand the claims process from start to finish.
Outside of work, Karen is part-owner of FC United of Manchester, a community focused, supporter-owned football club, Karen also enjoys live music, and spending time hiking.
If you or your loved one is facing the challenges of a brain injury, Karen’s combination of legal expertise, empathy, and unwavering dedication makes her an exceptional advocate to support you on your journey toward justice and recovery.